Refund & Return Policy

At DetectiveCorp Shop, a venture of Manglam Systems & Solution Private Limited, we are committed to providing high-quality products and excellent customer service. Your satisfaction is our priority. If you are not fully satisfied with your purchase, our Refund & Return Policy is designed to make the process simple, transparent, and fair.

1. Returns

Customers may request a return within 7 days of receiving their order. To be eligible for a return, the item must meet the following conditions:

• The product is unused, unwashed, and in its original condition.
• All original tags, labels, and packaging are intact.
• An original invoice or proof of purchase is provided.
• Items that are perishable, personal, or customized are generally not eligible for returns unless defective.

To initiate a return, contact our support team at detectivecorpindia@gmail.com with your order details. Our team will provide instructions for returning the product safely.

2. Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed to your original payment method. Please note the following:

• Refunds typically take 7-10 business days to reflect in your account, depending on your payment provider.
• Shipping charges are non-refundable unless the return is due to a defective or incorrect product.
• DetectiveCorp Shop reserves the right to deny refunds if the returned product does not meet the above conditions.

3. Exchanges

If you receive a defective, damaged, or incorrect item, DetectiveCorp Shop offers an exchange. Contact our support team within 7 days of delivery, and we will guide you through the exchange process. Exchanges are subject to product availability.

4. Cancellations

Orders can be canceled before they are shipped. To cancel your order, contact us as soon as possible. Once an order has been shipped, standard return procedures apply.

5. Shipping Returns

Customers are responsible for returning the product in its original packaging unless the return is due to a defect or our error. We recommend using a trackable shipping service for returns to ensure safe delivery.

6. Contact Us

If you have any questions or need assistance with returns, refunds, or exchanges, please reach out to our support team:

Email: detectivecorpindia@gmail.com

At DetectiveCorp Shop, we strive to ensure a smooth and satisfactory shopping experience. Our Refund & Return Policy reflects our commitment to transparency, trust, and customer satisfaction.